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SalzburgerLand Card FAQs

Here you can find all the questions and answers for the SalzburgerLand Card – the all-inclusive card for your summer holiday in SalzburgerLand.

FAQ
  • How much does the SalzburgerLand Card cost?

    Prices for adults 2025:
    6 day card: € 99,-
    12 day card: € 124,-

    Prices for children 2025
    6 day card: € 50,-
    12 day card: € 62,-

  • During which period is the SalzburgerLand Card valid?

    The SalzburgerLand Card is available for purchase from May 1, 2025, to November 9, 2025, and is valid during this entire period.

  • What changes are there among the attractions in 2025?

    New partner attractions:
    Salzwelten Salzburg
    Vogtturm Museum Zell am See

    No longer included as partner attractions:
    Geisterberg cable car in Sankt Johann-Alpendorf
    Wagrainis Grafenberg cable car
    Katschberg – Aineck cable car
    Aqua Salza Golling

  • Where can the SalzburgerLand Card be purchased?

    The SalzburgerLand Card can be ordered online starting from April 2025 and paid for via PayPal or credit card.

  • How is the SalzburgerLand Card delivered?

    The SalzburgerLand Card is sent to you via email following a successful online order. Please also check your spam folder.
    The email includes a PDF document containing the individual, personalized SalzburgerLand Cards with their respective barcodes, as well as links to add the SalzburgerLand Cards to your smartphone’s wallet.
    You are welcome to print the PDF as a Print@Home ticket. Presenting the SalzburgerLand Card at our partner attractions is possible both digitally on your smartphone and in printed form.

  • When does the validity of the SalzburgerLand Card begin?

    The SalzburgerLand Card is valid for 6 or 12 days starting from its first use at one of our 180 partner attractions.
    You may purchase the SalzburgerLand Card in advance of your planned trip to SalzburgerLand.

  • Can I also visit the attractions in the city of Salzburg with the SalzburgerLand Card?

    Yes – with the SalzburgerLand Card, you can either visit partner attractions in the city of Salzburg for 24 hours or enjoy a drive on the Großglockner High Alpine Road.
    The 24-hour validity period begins upon first use of the SalzburgerLand Card in the city of Salzburg, after which a drive on the Großglockner High Alpine Road is no longer possible, and vice versa.
    Important: Attractions in the city of Salzburg also include the Untersberg Cable Car, Salzburg Zoo Hellbrunn, and the Hellbrunn Palace and Water Fountains.

  • Is the drive on the Großglockner High Alpine Road included with the SalzburgerLand Card?

    Yes – but only if you have not yet used the SalzburgerLand Card in the city of Salzburg (including the Untersberg Cable Car, Salzburg Zoo Hellbrunn, and Hellbrunn Palace and Water Fountains).
    As with other toll roads that are partner attractions of the SalzburgerLand Card, every passenger in the car must present a valid SalzburgerLand Card when using the Großglockner High Alpine Road, and all cards of the passengers will be scanned.
    Tip: If you plan to visit multiple attractions in the city of Salzburg, it may be more advantageous to purchase a regular car ticket at the toll station.

  • How can I access Salzwelten Salzburg with the SalzburgerLand Card, and what is the promo code?

    A visit to Salzwelten Salzburg requires advance booking of a time slot on the Salzwelten Salzburg website.
    When completing the booking, SalzburgerLand Card holders must enter the promo code “SLTCard25” to make the booking free of charge.
    The booking is only valid in combination with presenting a valid SalzburgerLand Card for each person directly on-site.

  • Is there an overview of all partner attractions?

    An overview of all attractions included with the SalzburgerLand Card is available online on our website or in our official brochure, which can be collected free of charge at the tourism offices throughout SalzburgerLand or downloaded as well.
    Additionally, we offer a downloadable map of SalzburgerLand featuring all partner attractions for printing.

  • The following selected attractions in SalzburgerLand are NOT included with the SalzburgerLand Card.

    Eisriesenwelt Werfen
    TAUERN SPA Zell am See – Kaprun
    Schmittenhöhebahn Zell am See
    Boat cruises Zell am See
    Heiltherme Bad Vigaun
    Summer toboggan run Dürrnberg
    Kitzsteinhorn
    Geisterberg cable car in Sankt Johann-Alpendorf
    Wagrainis Grafenberg cable car
    High mountain reservoirs Kaprun
    Wolfgangsee boat cruises
    Schafberg cog railway

  • Are there special conditions available for group trips?

    Yes, for group inquiries of 20 or more people, we offer special conditions. Please send your request to info@salzburgerland.com, and we will get back to you personally.

  • Are complimentary SalzburgerLand Cards available for people with disabilities or their accompanying persons?

    We kindly ask for your understanding that, within the framework of the SalzburgerLand Card, we are unfortunately unable to offer discounts or complimentary cards. However, individual attractions in SalzburgerLand may provide discount options, and we kindly ask you to inquire about these directly on-site.

  • What does the family bonus mean?

    We offer the following benefit for families and single parents:
    From the third child aged between 4 and 16 years, the SalzburgerLand Card can be obtained free of charge. For example, if you have three children between 4 and 16 years old, you will receive one free SalzburgerLand Card in addition to the two paid children’s cards.
    Important: Please add the free SalzburgerLand Card to your shopping cart during the ordering process! Each child requires a SalzburgerLand Card to be scanned for entry to the attractions.

    No SalzburgerLand Card is offered for children under 4 years old. We kindly ask you to inquire about the respective conditions directly at the attractions.

  • Are there price differences when purchasing the SalzburgerLand Card?

    No, there is no difference whether you purchase the SalzburgerLand Card on the SalzburgerLand Tourismus GmbH website, at a tourism office in SalzburgerLand, or at your accommodation. The price is the same across all sales channels.

  • What is the expected delivery time for my SalzburgerLand Card after a successful online order?

    The delivery of the email and the generation of the QR code take between 10 to 30 minutes.

  • Can I book multiple SalzburgerLand Cards at once?

    Yes. After completing the online order, you will receive an email with links to the already personalized SalzburgerLand Cards, which you can forward to your family members and friends.

  • Is the SalzburgerLand Card transferable?

    No, the SalzburgerLand Cards are personalized and non-transferable.

  • Is multiple use of individual attractions possible?

    This depends on the attractions. Mountain lifts and thermal spas can generally be visited only once within the 6 or 12 days, with a few exceptions (Großeckbahn Mauterndorf, Sonnenbahn St. Michael, Grünwaldkopfbahn Obertauern, Katschberg-Aineck). Further information can be found in our official brochure.

  • Can multiple attractions be visited in one day?

    Yes, you can visit several different attractions in one day. Please be sure to observe the access conditions and opening hours of the respective partner attractions. Details can be found in our official brochure, which can be obtained free of charge at the tourism offices throughout SalzburgerLand.

  • Are you required to leave the attraction once the validity of the card has expired?

    No. Registration takes place upon entry, so the SalzburgerLand Card only needs to be valid at the time of admission.
    Please note: For thermal spas, kindly observe the specific conditions, as the included service is limited to a 4-hour ticket.

  • Is the SalzburgerLand Card valid for 6 or 12 calendar days, or is the usage period measured in hours?

    The validity of the SalzburgerLand Card begins automatically with the first use at one of our partner attractions, thereby activating the first day of use.
    Example: First use on Sunday at 1:30 PM – valid until Friday at 11:59 PM (6 calendar days).
    Please note that the 24-hour usage in the city of Salzburg does NOT extend the 6 calendar days. If you plan to spend a day in the city of Salzburg, it is advisable to schedule this at the beginning or within the first five days of your stay.
    For example: First use at an attraction in the city of Salzburg occurs on Tuesday at 11:30 AM; the last entry is possible on Wednesday at 11:29 AM.

  • Are all partner attractions open continuously throughout the entire season (May 1 – November 9, 2025)?

    Please note that the opening hours of partner attractions may vary depending on weather conditions. Mountain lifts and outdoor swimming pools, in particular, may operate on different schedules than usual. Generally, limited operations can be expected during the shoulder seasons (May and October).

    We kindly ask you to check the opening hours and conditions directly on the websites of the respective partner attractions.

  • What should I do if I lose my card?

    As a digital card, the SalzburgerLand Card cannot be lost. If the order confirmation email cannot be found, please contact us at info@salzburgerland.com, and we will be happy to resend it.
    In case of loss or theft of the physical SalzburgerLand Card, we cannot assume liability, nor is there any entitlement to a replacement card or reimbursement of costs.

  • Can the digital SalzburgerLand Card be used if my smartphone battery is dead?

    No, if you have saved the SalzburgerLand Card only on your smartphone, usage is not possible with a dead battery. Please ensure that your smartphone battery is sufficiently charged during your visit to any of our partner attractions.

  • Can I use the SalzburgerLand Card on non-consecutive days?

    Yes, of course, but only within the validity period of 6 or 12 days.

  • Can I extend an already purchased 6-day SalzburgerLand Card to 12 days during my stay?

    No, this is not possible due to technical reasons.

  • Can I purchase a SalzburgerLand Card for the following year in advance?

    No, the SalzburgerLand Card is valid only for the current season.

  • Are dogs allowed, and is their admission free of charge?

    We kindly ask you to clarify this directly with the partner attraction prior to your visit. The possibility of bringing dogs depends on the local conditions and the size of the dog, and is handled differently by each partner attraction.

  • Can bikes or mountain bikes be carried free of charge on cable cars?

    Each cable car operator has its own policy – some cable cars in SalzburgerLand allow bikes free of charge, others require a ticket purchase, and some do not offer this service at all. Please check the relevant cable car’s website for the most up-to-date information before your visit.

  • I become ill during or shortly before my vacation – what can I do?

    We kindly ask for your understanding that, in case of illness or accident, there is no legal entitlement to a refund of costs.

  • Is free cancellation of SalzburgerLand Card orders permitted?

    We kindly ask for your understanding that, according to our General Terms and Conditions, cancellation or exchange of SalzburgerLand Card orders is not possible.

  • Can I use the SalzburgerLand Card for skiing during the winter season?

    As the SalzburgerLand Card is valid exclusively between May 1 and November 9, 2025, it cannot be used for skiing.

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