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Safe vacation planning

The most important information at a glance

Are you considering booking a winter holiday in SalzburgerLand or are you preparing your trip? Then, this information will certainly be helpful.

From when can I go on holiday in SalzburgerLand this winter?

We are preparing for a start of the winter holiday season from 25th January. Currently up to and including 24th January, all accommodation and catering establishments are closed. This is part of a major effort to contain the Corona pandemic in Austria.

In the catering industry, take away is allowed between 06:00 and 19:00, delivery service is also possible outside these hours.

In addition, exceptions apply to accommodation establishments whose visit is not for any tourist purposes (e.g. business reasons, in case of urgent need for housing).

Are there current travel warnings or entry restrictions for SalzburgerLand?

An overview of current travel warnings and the associated measures can be found in the topic >> Safe Arrival.

Is SalzburgerLand well prepared for a winter season in times of Covid-19?

A safe winter holiday for our guests is the ultimate goal, on which we have been working together in SalzburgerLand for many months.

The Covid-Board SalzburgerLand, which includes experts from the relevant fields of tourism, health, public authorities and politics have created guidelines for safe winter tourism in SalzburgerLand.

As early as September 2020, a catalogue of measures for various areas such as cable cars, the hotel industry, (Alpine huts) gastronomy, ski courses or events such as Advent markets was put together. >> You can see these guides here.

Of course, these measures have been adapted according to current developments as well as changes in the epidemiological situation, and also adapted to the needs of our guests.

In case of a travel warning – are there flexible cancellation conditions?

The greatest possible planning security for our guests is of great concern to us in SalzburgerLand. Many accommodation establishments have already relaxed their cancellation conditions and are thus responding to the current situation, which naturally entails an increased need for flexibility.

In the case of individual trips, however, (unlike package holidays) there is no expressly regulated right of cancellation, e.g. in the event of a travel warning. Please inquire about the specific cancellation conditions directly with your chosen accommodation and preferably before booking.

Are employees in tourism companies regularly tested?

For several months now, Austria has been offering a test setup called “Safe Hospitality”, in which employees of hotel and gastronomy companies can be tested voluntarily once a week. This testing is now being expanded further for the winter season. Since November, for example, also landlords of private rooms or snow sports instructors can be tested.

Tourism companies can display their participation in the weekly Covid tests to their guests with the official “Safe Hospitality” badge. You are also welcome to find out directly from the company you booked your holiday with, whether these weekly employees screenings are performed.

Are there special Covid-19 travel insurance policies?

In addition to cancellation insurance, the “Hotelstorno Plus” insurance of the European Travel Insurance offers additional help and support for your hotel stay for up to 31 days. This is for example, in the event of cancellation, an involuntary holiday extension and in case of mountain emergency. Information can be found here.

ÖAMTC Protection Letter (Austria)

If, during a trip to Austria, the holiday destination cannot be exited or is quarantined by the authorities or the journey home cannot be started as planned, the ÖAMTC Protection Letter covers the additional accommodation costs for the holder and accompanying persons from 1st June 2020 to 30th April 2021. More info.

ADAC Plus (Germany)

Additional accommodation and travel costs incurred during a trip due to a Corona-related quarantine regulation will be covered. In addition, the Covid-19 test costs will be covered if this makes it possible to travel home. This offer does not apply if there was a travel warning for the country or specific location before departure. A maximum of € 500 per person and per case will be covered. The cover is limited until the end of 2020.

What is the current situation at my desired holiday destination?

The “Corona traffic light” of the Austrian Ministry of Health gives an overview of the current epidemiological situation in the individual districts in Austria.

The assessment is the responsibility of a Corona Commission, which meets once a week and makes an assessment of the current situation on a four-stage colour scale.

  • Red: very high risk. Acute numerous outbreaks, large-scale spread
  • Orange: high risk. Accumulation of cases, no longer predominantly attributable to clusters
  • Yellow: medium risk. Moderate cases known to be originating and spreading (= mainly in clusters)
  • Green: low risk. Individual cases, isolated clusters

On the Corona traffic light homepage of the Ministry of Health you will find the current traffic light map incl. classification of regions and districts in SalzburgerLand.