Safe vacation planning

The most important information at a glance

Are you considering booking a holiday in SalzburgerLand or are you preparing your trip? Then, this information will certainly be helpful.

Can I go on holiday in SalzburgerLand?

We are happy to say that a holiday in SalzburgerLand is finally possible again! The “Green Pass” (or other proof that one is vaccinated, tested or recovered) is mandatory as entry authorisation for a holiday in SalzburgerLand.

As a general rule, a distance of at least one metre must be observed for persons who do not live in the same household. When entering public places in enclosed spaces, an FFP2 mask must also be worn in addition to the distance.

Are there current travel warnings or entry restrictions for SalzburgerLand?

An overview of current travel warnings and the associated measures can be found in the topic >> Safe Arrival.

Questions and answers on testing options and validity

What do I have to show in order to be able to take a holiday in SalzburgerLand?

Until the Green Pass can be used in Austria, the following proof is required for access since 19th May (the “3Gs”):

  • Tested: Government-approved negative test results
  • Vaccinated: Confirmation of vaccination status using a paper vaccination passport
  • Recovered: an exception notice or a medical confirmation of an infection that has occurred and been recovered from in the past six months

Which tests are considered “officially recognised” and for how long are they valid?

The following test certificates are permitted according to the rules of the Ministry of Health:

  • Negative PCR test: 72 hrs
  • Negative antigen test under supervision: 48 hrs
  • Negative antigen test for self-application with digital solution (“living room test”): 24 hrs
  • Self-tests, which are used directly on-site in a catering or accommodation establishment, entitle you to enter – but only for this visit to that establishment.

Please note: This proof must be provided for the duration of your stay.

How do self-tests with digital solutions work?

These self-tests (also called “living room tests”) are available in most of our accommodation establishments, so you can use this service at any time. To do this, please proceed as follows:

  • On select the menu item “Registration for self-test”
  • Enter your personal data
  • Photograph the test strips with QR code and upload the photo
  • Wait and enter the SMS-TAN
  • Send

Does the test requirement also apply if I have already been vaccinated against Covid-19 or have recovered from it?

The test requirement does not apply to vaccinated or recovered persons, taking into account the following conditions.

Vaccinated persons:

  • Initial vaccination is considered as proof from the 22nd day and is then considered as proof of entry for three months from the vaccination or for nine months, provided that one already had COVID-19 21 days before the first vaccination
  • Secondary vaccination is valid for nine months from the initial vaccination as proof
  • In the case of vaccinations where only one vaccination is provided for, this shall be considered as proof from the 22nd day and shall then be considered as proof of entry for nine months from the date of vaccination.

Recovered persons:

  • Exception notice if it has been issued to a person who has been shown to have SARS-CoV-2 in the six months prior to the intended test
  • Medical confirmation of a molecular biologically confirmed infection and recovery that has taken place in the last six months
  • Proof of neutralising antibodies (antibody test) not older than three months

Does the test requirement also apply to children?

Children up to the age of ten do not need to be tested, they are subject to the test result of the parents or a legal guardian. From the age of ten, children need their own test result.

Please note: In this case, the regular tests carried out at school can also be used as an entry test, provided that they are still valid (up to 48 hours after the test has been carried out) and that there is written proof.

From Monday 17th May, all students in Austria will receive valid proof of their respective negative test results. This “Corona TestPass” is playfully designed for the children in the form of a sticker booklet, in which the children stick a sticker into the booklet for each negative test by the teachers and provide it with the corresponding test date. From now on, this proof is used for admission wherever persons aged 10 and over are required to present a negative test result (i.e. also in catering and accommodation establishments).

How often do I have to test myself during my stay at the holiday resort?

In principle, guests only have to show a valid negative test upon arrival at the accommodation facility.

However, if during the course of their stay, the guest makes use of further services in the catering and wellness facilities (e.g. breakfast buffet, restaurant, wellness area, sports area, etc.), a valid negative test must be submitted again after the expiry of the validity of the entrance test.

Does the test obligation apply to all types of accommodation – for example, overnight stays on campsites or on alpine pastures and refuges?

Supervised campsites and also alpine huts or refuges are also subject to the test obligation according to the rules of the Ministry of Health. However, in pure accommodation without any service, a valid negative test must only be presented once on arrival. However, if a further service is used during the stay (see above), a valid negative test must be submitted again.

Who controls the validity of a test?

The operators of the catering and accommodation establishment must carry out the inspection of the test certificates. We therefore ask for understanding and willingness to provide proof. The district administration authorities and the bodies of the public security service check compliance with prohibitions, conditions and requirements, including through on-site inspection.

Where can tests be carried out and are sufficient capacities guaranteed?

The already existing central test stations of the Red Cross Salzburg were supplemented by an extensive range of tests in the Salzburg municipalities and thus the range of supervised rapid tests was expanded nationwide. At the same time, the existing stations are also switching to supervised rapid tests, which significantly increases capacity. An overview of all available test stations as well as how to easily make an appointment online via the website

Is SalzburgerLand well prepared in times of Covid-19?

A safe holiday for our guests is the ultimate goal, on which we have been working together in SalzburgerLand for many months – as this is what we live for.

The Covid-Board SalzburgerLand, which includes experts from the relevant fields of tourism, health, public authorities and politics have created measures and recommendations for the hotel and accommodation industry. In addition, a detailed checklist for the prevention of Covid-19 in accommodation establishments has been developed, which is available for all establishments and whose compliance has been and is strongly being recommended by the Covid-Board SalzburgerLand. The measures for reopening from 19th May, as stipulated by the Federal Government, will of course be implemented conscientiously in SalzburgerLand. 

Of course, these measures have been adapted according to current developments as well as changes in the epidemiological situation, and also adapted to the needs of our guests.

In case of a travel warning – are there flexible cancellation conditions?

The greatest possible planning security for our guests is of great concern to us in SalzburgerLand. Many accommodation establishments have already relaxed their cancellation conditions and are thus responding to the current situation, which naturally entails an increased need for flexibility.

In the case of individual trips, however, (unlike package holidays) there is no expressly regulated right of cancellation, e.g. in the event of a travel warning. Please inquire about the specific cancellation conditions directly with your chosen accommodation and preferably before booking.

Are employees in tourism companies regularly tested?

For several months now, Austria has been offering a test setup called “Safe Hospitality”, in which employees of hotel and gastronomy companies can be tested voluntarily once a week. This testing is now being expanded further for the winter season. Since November, for example, also landlords of private rooms or snow sports instructors can be tested.

Tourism companies can display their participation in the weekly Covid tests to their guests with the official “Safe Hospitality” badge. You are also welcome to find out directly from the company you booked your holiday with, whether these weekly employees screenings are performed.

Are there special Covid-19 travel insurance policies?

The “Hotelstorno Plus” insurance of the European Travel Insurance offers additional help and support for your hotel stay for up to 31 days. This is for example, in the event of cancellation, an involuntary holiday extension and in case of mountain emergency. Information can be found here.

ÖAMTC Protection Letter (Austria)

If, during a trip to Austria, the holiday destination cannot be exited or is quarantined by the authorities or the journey home cannot be started as planned, the ÖAMTC Protection Letter covers the additional accommodation costs for the holder and accompanying persons from 1st June 2020 to 30th April 2021. More info.

ADAC Plus (Germany)

Additional accommodation and travel costs incurred during a trip due to a Corona-related quarantine regulation will be covered. In addition, the Covid-19 test costs will be covered if this makes it possible to travel home. This offer does not apply if there was a travel warning for the country or specific location before departure. A maximum of € 500 per person and per case will be covered. The cover is limited until the end of 2020.

What is the current situation at my desired holiday destination?

The “Corona traffic light” of the Austrian Ministry of Health gives an overview of the current epidemiological situation in the individual districts in Austria.

The assessment is the responsibility of a Corona Commission, which meets once a week and makes an assessment of the current situation on a four-stage colour scale.

  • Red: very high risk. Acute numerous outbreaks, large-scale spread
  • Orange: high risk. Accumulation of cases, no longer predominantly attributable to clusters
  • Yellow: medium risk. Moderate cases known to be originating and spreading (= mainly in clusters)
  • Green: low risk. Individual cases, isolated clusters

On the Corona traffic light homepage of the Ministry of Health you will find the current traffic light map incl. classification of regions and districts in SalzburgerLand.