Are restaurants and ski huts currently open?
Currently up to and including 24th January 2021, all catering establishments must remain closed. These measures are currently being followed as a major effort to contain the Corona pandemic in Austria.
In the gastronomy industry, take away is allowed between 06:00 and 19:00, and delivery service is also possible outside these hours.
What arrangements are the restaurants in SalzburgerLand making for this winter season?
We are getting ready for a winter season from 25th January, 2021. A safe winter holiday for our guests is the ultimate goal, on which we are working together in SalzburgerLand.
The Covid-Board SalzburgerLand, which includes experts from the relevant fields of tourism, health, public authorities and politics have created measures and recommendations for the gastronomy industry for the prevention of Covid-19. >> You can view this catalogue of measures here.
What measures are taken to protect guests?
In all restaurants or ski huts, attention is paid to the legally prescribed table distances and separators (e.g. glass panels) have been installed. Wearing a mouth&nose mask is mandatory for all service personnel.
It is expected that from the re-opening of gastronomy, a maximum of 6 to 10 adults will be allowed to sit together at a table. Furthermore, a guest registration must be carried out.
What do I have to do when I sit down at or get up from the table?
When entering the restaurant or ski hut, approaching or leaving the table, the minimum distance of one metre must be observed in relation to all other persons who do not live in the same household or who are not part of your group.
Guests must also wear a mouth&nose mask when entering and leaving, only while seated at the tables themselves may this be removed.
Where can food be consumed? Are self-service areas or buffets allowed?
Food and drinks are served indoors only at the seating.
Self-service is permitted if special hygienic precautions minimise the risk of infection. This can include, among other things:
- Removal with single-use gloves
- Cleaning the hands at a disinfectant dispenser directly in front of the buffet station
- Disposable cutlery
However, food and beverage consumption may only take place at the tables.
Are ski huts also equipped for the winter season?
These measures (see above) naturally affect all gastronomy establishments in SalzburgerLand, i.e. also ski huts. In this respect, the best possible precautions are taken to avoid bottlenecks and rush times with crowds. This can range from a guidance system with floor markings to digital solutions such as an online reservation system.
Will there be Aprés Ski this season?
The experience of last season has shown that, unfortunately, it is precisely such celebrations in a confined space that contribute to the spread of Covid-19. In Austria and SalzburgerLand, of course, the appropriate lessons have been learned from this, and thus Aprés Ski as we know it, will definitely not exist in the 2020/21 season.
The ski huts and also some umbrella bars have adapted their concepts. The consumption of food and drinks takes place exclusively when sitting at the tables, which are of course placed with the required distance of at least 1 metre. Additionally, there will be no loud music or dancing.
Aprés Ski 2020/21 is not a party, but a pleasure. So that we can all stay healthy and enjoy the winter holiday in SalzburgerLand with a clear conscience.
Are employees in tourism companies regularly tested?
For several months now, Austria has been offering a test setup called “Safe Hospitality”, in which employees of hotel and gastronomy companies can be tested voluntarily once a week.
Tourism companies can display their participation in the weekly Covid tests to their guests with the official “Safe Hospitality” badge.
WHERE CAN I FIND INFORMATION ABOUT TERMS OF CANCELLATION?
Unfortunately, it’s not possible to provide legal information or general information about terms of cancellation. In the first instance, please always contact your accommodation provider for specific information about your case.
The European Consumer Centre in Austria has set up a hotline for this particular situation. Please phone one of their experts on +43 1 5887781 or visit their website at https://europakonsument.at/en or in Germany at www.evz.de for more information.