QUESTIONS ABOUT SKIING
WHERE DOES A FACE COVERING NEED TO BE WORN?
It is mandatory to wear a face covering at all times until further notice on all modes of transport, including the ski bus and all other carriers such as cable cars and ski lifts. Masks must also be worn at the kiosks and in cable car areas.
It is not mandatory to wear a face covering on the slopes.
ARE THE LIFTS AND CABLE CARS VENTILATED DURING THE RIDE?
These carriers are ventilated as much as possible during the ride.
ARE THERE SANITISER POINTS IN THE SKI AREA?
There are sanitiser points in the toilets and at strategic points throughout the entire ski area.
WILL SKI PASSES BE REFUNDED IN THE EVENT OF A LOCKDOWN NECESSITATED BY CORONAVIRUS?
In the event that all the ski areas are officially closed as a result of COVID-19 during the ski season, the following applies for the Super Ski Card:
- Season ticket: For each ski day used, a fixed day ticket price per person will be deducted from the purchase price, and the difference will be reimbursed. There will be no refund from the 15th day of skiing onwards.
- Flexible ticket: Unused ski days can be carried over to the following season.
- Ski passes: Unused ski days will be refunded subject to their usage from the last day of use.
- Further details can be found at www.superskicard.com.
Ski amadé ski passes will also be refunded subject to their usage in the event of a lockdown necessitated by Coronavirus, further details at www.skiamade.com
HOW WILL GUESTS BE INFORMED ABOUT COROANAVIRUS SAFETY MEASURES IN THE SKI AREA?
Ski guests will be advised on the current coronavirus safety measures via information signs and loudspeaker announcements whilst at the large ski areas. All the latest information can be found at salzburgerland.com/coronavirus.
ARE THE CABLE CARS AND LIFTS DISINFECTED?
All the carriers (gondola cabins and lift chairs) are regularly disinfected.
WHAT CORONAVIRUS REGULATIONS ARE IN PLACE FOR CABLE CARS?
All cable cars are modes of public transport and subject to the same regulations. bmk.gv.at/service/corona/faq/masken_oeffis (German only).
The employees of all cable car companies have been trained and instructed in the official rules and regulations governing COVID-19. The cable car companies all have a representative responsible for coronavirus to ensure that planning and implementation of measures are adhered to.
Employees of the cable car companies are subjected to regular health checks and testing if necessary. Employees who are in direct contact with the customer must either wear a face covering or are physically separated from the guest by an appropriate protective measure (for example, a plexiglass divider).
SKI HUTS AND CATERING
WHAT MEASURES HAVE BEEN IMPLEMENTED IN SKI HUTS TO PROTECT GUESTS?
In all restaurants the legal minimum distance between tables must be adhered to, or a suitable divider (such as a glass panel) has been installed. It is mandatory for service staff to wear a face covering.
From 21st September a maximum of 10 people are permitted to sit together at a table.
All hospitality venues are permitted to stay open only between the hours of 5 am and 10 pm.
WHAT DO I NEED TO DO WHEN GOING TO AND LEAVING THE TABLE?
When entering the restaurant or ski hut and until reaching the table, and also upon leaving the table, a distance of at least one metre must be observed away from individuals who don’t live in the same household or who aren’t seated at the same table.
Upon entering and leaving the restaurant, guests must also wear a face covering. Guests may remove the face covering only when sitting at the table.
WHERE ARE MEALS ALLOWED TO BE CONSUMED?
Food and drink must be consumed only when in the designated seating indoors. The management of the hospitality establishment will ensure that consumption of food and drink doesn’t occur directly in the near vicinity of the serving area.
Self-service is permitted only where particular hygiene precautions have been taken to minimise the risk of infection.
IS IT PERMITTED TO STAY OVERNIGHT IN A DORMITORY OR SHARED BEDROOM?
Yes, as long as people who don’t live in the same household together keep a distance of at least 1.5 metres away from each other, or there are appropriate protective measures in place to physically separate guests and minimise the risk of infection.