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Corona Virus

CURRENT INFORMATION, QUESTIONS & ANSWERS

Here, you will find information on the current situation and answers to the most important questions about the Corona Virus in Austria and in SalzburgerLand.

Summer is coming in SalzburgerLand and now we can appreciate and enjoy travelling, nature, the mountains, forests and lakes in SalzburgerLand all the more.

Gastronomy throughout Austria reopened on 15th May, while accommodation establishments reopened on 29th May. And since 16th June, guests from 31 European countries are allowed to enter Austria again without any restrictions!

If you can’t yet come to SalzburgerLand, then SalzburgerLand just comes to you! We wish you a lot of fun on a virtual experience – browse through our pages and enjoy pictures, videos and stories from SalzburgerLand!

For your loyalty in recent years, we would like to thank you very much. We are already looking forward to greeting you here in SalzburgerLand again soon.

Until then, we wish you one thing above all – stay healthy!

See you soon in SalzburgerLand!

 

Questions and Answers

We are currently being asked many questions on the aforementioned measures and their effects on the SalzburgerLand tourism, so we would like to answer them here for you.

When are things open?

Inns, restaurants, bars and coffee shops may now open again until 01:00 in the morning. The federal government has now made the requirements here easier. Together with gastronomy establishments, zoos have been open to visitors again since 15th May.

Accommodation establishments reopened on 29th May.
Our hotels, guest-houses, private landlords, mountain huts and campsites are looking forward to welcoming guests again!
More detailed regulations for gastronomy and accommodation establishments, along with other useful information can be found on the Österreich.gv.at website.

Wellness and pool areas in hotels have been open since 29th May, albeit under the minimum distance and hygiene measures. This also applies to other leisure facilities and attractions, public swimming pools, thermal baths and other indoor leisure facilities.

Where do we still have to wear a face mask?

Since 15th June, face masks must be worn in the following areas:

  • On public transport
  • In the health sector (e.g. in pharmacies)
  • In the case of services where the minimum distance of at least one metre between the service provider and the customer cannot be adhered to, unless appropriate protective measures, such as a plexiglass panel, are in place
  • Employees in the gastronomy sector

Special regulations and safety measures apply to events.

Will a particular event take place? Is there a forecast?

In June, both indoor and outdoor events with up to 100 visitors are allowed. From 1st July, events with up to 250 visitors indoors and up to 500 visitors outdoors are allowed while following the required safety measures. From 1st August 2020, up to 500 people indoors and up to 750 people outdoors are allowed.

Whether a planned event can and will take place after that is not yet uniformly decided. Some events have already fixed a postponement to a later date, while others are still waiting to see how the situation develops. We therefore ask you for patience and to check the respective websites of the events. All organisers continue to monitor the situation closely in order to be able to follow and implement the guidelines prescribed by the health authorities and the government as and when they are decided.

Where can I get information about entering Austria?

Since 16th June, Austria’s borders have been reopened with 31 European countries, except Sweden, Spain, Portugal and the United Kingdom. The same rules for entry are thus again in force as were before the Corona Crisis. The 14-day home quarantine or a negative COVID test is no longer required.

We are very happy to welcome our guests back!
Detailed information on border control measures at Austria’s borders can be found on the pages of the Federal Ministry of Tourism, the Federal Ministry of the Interior, www.Österreich.gv.at, the State of Salzburg and the ÖAMTC.

Where can I find up-to-date information on the Corona Virus in Austria and in SalzburgerLand?

The Austrian Ministry of Health informs on its website about the current situation in Austria. Official Coronavirus information page of the Austrian Ministry of Health.

Regional information from State Salzburg can also be found here: Corona information page of the state of Salzburg

How do I identify symptoms of the Corona Virus infection?

A Corona Virus infection usually shows with mild symptoms of a common cold. Common signs of infection include, among others, a fever, cough, shortness of breath and difficulty in breathing. In more severe cases, however, the infection can also cause pneumonia, severe acute respiratory syndrome, kidney failure and even death.

How do I behave if I suspect an infection?

In this case, please contact the Austrian-wide health service directly and exclusively by telephone on the number 1450.
Be sure to avoid public spaces, do not visit a doctor’s office and do not use public transport.

Where can I find answers to cancellation conditions?

In this case, legal advice or a generally valid statement is unfortunately not possible. Please always contact your booked accommodation for a personal and individual support of your request as the first step.
We kindly ask for your patience. Due to the necessary measures taken at very short notice, we are currently unable to provide information on specific legal questions. (The written decree is currently still in preparation, only once it is ready can lawyers also get a concrete picture).

The European Consumer Centre in Austria has set up a hotline for this particular situation. Please contact the experts there on: +43 1 5887781 or online at: www.europakonsument.at or in Germany: www.evz.de

 

Makartplatz Magnolien © SalzburgerLand Tourismus, Michael Groessinger